ClearBank Limited (trading as Tide): Ombudsman complaint record
4 published Financial Ombudsman decisions. 12% of them went the complainant's way.
At a glance
| Decisions published | 4 |
|---|---|
| Upheld | 0 |
| Partially upheld | 1 |
| Not upheld | 3 |
| Uphold rate | 12% |
| Last 30 days | 1 |
| Last 12 months | 4 |
| First decision | 2026-04-21T00:00:00+00:00 |
| Most recent | 2026-05-18T00:00:00+00:00 |
Most common claim types
No decisions in this period.
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Other regulated product | 2 | 0 | 1 | 1 | 25% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6069917 | 2026-05-18T00:00:00+00:00 | ClearBank Limited (trading as Tide) | business bank account | Partially upheld |
| DRN-5925326 | 2026-04-29T00:00:00+00:00 | ClearBank Limited (trading as Tide) | business current account | Not upheld |
| DRN-6296003 | 2026-04-27T00:00:00+00:00 | ClearBank Limited (trading as Tide) | business current account | Not upheld |
| DRN-6269975 | 2026-04-21T00:00:00+00:00 | ClearBank Limited (trading as Tide) | business current account | Not upheld |