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Cirencester Friendly Society Limited: Ombudsman complaint record

10 published Financial Ombudsman decisions. 45% of them went the complainant's way.

At a glance

Decisions published10
Upheld3
Partially upheld3
Not upheld4
Uphold rate45%
Last 30 days1
Last 12 months1
First decision2013-10-30T00:00:00+00:00
Most recent2026-06-02T00:00:00+00:00

Most common claim types

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Travel / life insurance claim disputes531170%
2Home insurance claim disputes10010%
3Investment mis-selling10010%
4Other regulated complaint10010%
5Service failures generally101050%

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Life / income protection932444%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-61031732026-06-02T00:00:00+00:00Cirencester Friendly Society Limitedincome protection insurancePartially upheld
DRN-39274352023-03-15T00:00:00+00:00Cirencester Friendly Society Limitedincome protection insuranceNot upheld
DRN-28468572021-06-07T00:00:00+00:00Cirencester Friendly Society Limitedincome protection and savings policy (Friendly Society membership)Not upheld
DRN-85037042017-09-19T00:00:00+00:00Cirencester Friendly Society Limitedincome protection insurancePartially upheld
DRN-11852512016-07-12T00:00:00+00:00Cirencester Friendly Society Limitedinsurance — income protectionNot upheld
DRN-76706952016-02-23T00:00:00+00:00Cirencester Friendly Society Limitedincome protection insuranceUpheld
DRN-07474102015-08-28T00:00:00+00:00Cirencester Friendly Society Limitedincome protection insuranceUpheld
DRN-09632572015-05-20T00:00:00+00:00Cirencester Friendly Society Limitedinsurance — income protection insuranceNot upheld