Chesnara Life (UK) Limited: Ombudsman complaint record
3 published Financial Ombudsman decisions. 33% of them went the complainant's way.
At a glance
| Decisions published | 3 |
|---|---|
| Upheld | 1 |
| Partially upheld | 0 |
| Not upheld | 2 |
| Uphold rate | 33% |
| Last 30 days | 1 |
| Last 12 months | 3 |
| First decision | 2026-03-26T00:00:00+00:00 |
| Most recent | 2026-06-15T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Travel / life insurance claim disputes | 1 | 1 | 0 | 0 | 100% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Life / income protection | 1 | 1 | 0 | 0 | 100% |
| 2 | Other regulated product | 1 | 0 | 0 | 1 | 0% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6280561 | 2026-06-15T00:00:00+00:00 | Chesnara Life (UK) Limited | insurance | Not upheld |
| DRN-6350533 | 2026-05-11T00:00:00+00:00 | Chesnara Life (UK) Limited | income protection insurance | Not upheld |
| DRN-6227025 | 2026-03-26T00:00:00+00:00 | CHESNARA LIFE (UK) LIMITED | insurance — income protection | Upheld |