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Charter Court Financial Services Limited trading as Charter Savings Bank: Ombudsman complaint record

4 published Financial Ombudsman decisions. 25% of them went the complainant's way.

At a glance

Decisions published4
Upheld1
Partially upheld0
Not upheld3
Uphold rate25%
Last 30 days2
Last 12 months4
First decision2026-04-02T00:00:00+00:00
Most recent2026-06-08T00:00:00+00:00

Most common claim types

No decisions in this period.

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Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Savings / ISA410325%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-63341222026-06-08T00:00:00+00:00Charter Court Financial Services Limited trading as Charter Savings BankISA (Individual Savings Account)Not upheld
DRN-63754022026-05-29T00:00:00+00:00Charter Court Financial Services Limited trading as Charter Savings Banksavings accountNot upheld
DRN-60586822026-05-06T00:00:00+00:00Charter Court Financial Services Limited trading as Charter Savings Banksavings - ISA (Individual Savings Account)Not upheld
DRN-62682542026-04-02T00:00:00+00:00Charter Court Financial Services Limited, trading as Charter Savings Banksavings accountUpheld