All claim types for Cater Allen Limited
7 claim types appearing in Ombudsman decisions involving Cater Allen Limited.
All claim types for Cater Allen Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Fraud reimbursement (APP scams) | 14 | 2 | 3 | 9 | 25% |
| 2 | Card / payment disputes | 8 | 0 | 0 | 8 | 0% |
| 3 | Account closure without notice | 7 | 0 | 1 | 6 | 7% |
| 4 | Service failures generally | 7 | 2 | 2 | 3 | 43% |
| 5 | Account administration errors | 4 | 1 | 0 | 3 | 25% |
| 6 | Investment mis-selling | 2 | 1 | 0 | 1 | 50% |
| 7 | ISA / savings administration | 2 | 0 | 0 | 2 | 0% |