All claim types for Castle Trust Capital PLC
11 claim types appearing in Ombudsman decisions involving Castle Trust Capital PLC.
All claim types for Castle Trust Capital PLC
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Mortgage administration / arrears handling | 6 | 0 | 0 | 6 | 0% |
| 2 | Service failures generally | 6 | 1 | 1 | 4 | 25% |
| 3 | ISA / savings administration | 3 | 0 | 0 | 3 | 0% |
| 4 | Mortgage advice complaints | 2 | 0 | 0 | 2 | 0% |
| 5 | Complaints handling failures | 2 | 0 | 0 | 2 | 0% |
| 6 | Other regulated complaint | 1 | 0 | 0 | 1 | 0% |
| 7 | Irresponsible lending | 1 | 0 | 0 | 1 | 0% |
| 8 | Debt collection practices | 1 | 0 | 0 | 1 | 0% |
| 9 | General financial advice | 1 | 0 | 1 | 0 | 50% |
| 10 | Investment mis-selling | 1 | 0 | 0 | 1 | 0% |
| 11 | Account administration errors | 1 | 0 | 0 | 1 | 0% |