All claim types for Cambridge Building Society
9 claim types appearing in Ombudsman decisions involving Cambridge Building Society.
All claim types for Cambridge Building Society
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Mortgage administration / arrears handling | 6 | 1 | 2 | 3 | 33% |
| 2 | PPI mis-selling | 3 | 2 | 0 | 1 | 67% |
| 3 | Account administration errors | 2 | 0 | 0 | 2 | 0% |
| 4 | Account closure without notice | 2 | 0 | 0 | 2 | 0% |
| 5 | Mortgage advice complaints | 2 | 0 | 0 | 2 | 0% |
| 6 | Service failures generally | 2 | 1 | 0 | 1 | 50% |
| 7 | Investment mis-selling | 1 | 0 | 0 | 1 | 0% |
| 8 | ISA / savings administration | 1 | 1 | 0 | 0 | 100% |
| 9 | Irresponsible lending | 1 | 0 | 0 | 1 | 0% |