All claim types for BW Legal Services Limited
6 claim types appearing in Ombudsman decisions involving BW Legal Services Limited.
All claim types for BW Legal Services Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Debt collection practices | 18 | 2 | 2 | 14 | 17% |
| 2 | Credit file / adverse marker disputes | 3 | 0 | 0 | 3 | 0% |
| 3 | Account administration errors | 1 | 1 | 0 | 0 | 100% |
| 4 | Account closure without notice | 1 | 0 | 0 | 1 | 0% |
| 5 | Card / payment disputes | 1 | 0 | 0 | 1 | 0% |
| 6 | Complaints handling failures | 1 | 1 | 0 | 0 | 100% |