Brent Shrine Credit Union Limited trading as My Community Bank (MCB): Ombudsman complaint record
3 published Financial Ombudsman decisions. 0% of them went the complainant's way.
At a glance
| Decisions published | 3 |
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| Upheld | 0 |
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| Partially upheld | 0 |
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| Not upheld | 3 |
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| Uphold rate | 0% |
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| Last 30 days | 1 |
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| Last 12 months | 3 |
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| First decision | 2026-04-15T00:00:00+00:00 |
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| Most recent | 2026-06-12T00:00:00+00:00 |
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Most common claim types
No decisions in this period.
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Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
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| 1 | Personal loan | 3 | 0 | 0 | 3 | 0% |
See every product
Recent decisions
| Reference | Date | Firm | Product | Outcome |
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| DRN-6327529 | 2026-06-12T00:00:00+00:00 | Brent Shrine Credit Union Limited trading as My Community Bank (MCB) | fixed sum loan | Not upheld |
| DRN-6116153 | 2026-04-30T00:00:00+00:00 | Brent Shrine Credit Union Limited trading as My Community Bank (MCB) | fixed sum loan | Not upheld |
| DRN-6233093 | 2026-04-15T00:00:00+00:00 | Brent Shrine Credit Union Limited trading as My Community Bank (MCB) | personal loan | Not upheld |