BMW FINANCIAL SERVICES (GB) LIMITED, trading as MINI Financial Services: Ombudsman complaint record
2 published Financial Ombudsman decisions. 50% of them went the complainant's way.
At a glance
| Decisions published | 2 |
|---|---|
| Upheld | 1 |
| Partially upheld | 0 |
| Not upheld | 1 |
| Uphold rate | 50% |
| Last 30 days | 2 |
| Last 12 months | 2 |
| First decision | 2026-05-27T00:00:00+00:00 |
| Most recent | 2026-05-28T00:00:00+00:00 |
Most common claim types
No decisions in this period.
Products complained about
No decisions in this period.
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6225909 | 2026-05-28T00:00:00+00:00 | BMW FINANCIAL SERVICES (GB) LIMITED, trading as MINI Financial Services | Personal Contract Plan (PCP) credit agreement | Upheld |
| DRN-6362749 | 2026-05-27T00:00:00+00:00 | BMW Financial Services (GB) Limited, trading as Mini Financial Services | hire purchase agreement | Not upheld |