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BMW FINANCIAL SERVICES (GB) LIMITED TRADING AS BMW FINANCIAL SERVICES: Ombudsman complaint record

2 published Financial Ombudsman decisions. 75% of them went the complainant's way.

At a glance

Decisions published2
Upheld1
Partially upheld1
Not upheld0
Uphold rate75%
Last 30 days2
Last 12 months2
First decision2026-06-17T00:00:00+00:00
Most recent2026-06-22T00:00:00+00:00

Most common claim types

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Irresponsible lending1100100%
2Goods and services under S75101050%

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Motor finance (PCP / HP)211075%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-62790882026-06-22T00:00:00+00:00BMW FINANCIAL SERVICES (GB) LIMITED TRADING AS BMW FINANCIAL SERVICEShire purchase agreementPartially upheld
DRN-63320732026-06-17T00:00:00+00:00BMW Financial Services (GB) Limited trading as BMW Financial Serviceshire purchase agreementUpheld