Veste

Blue Motor Finance Limited: Ombudsman complaint record

49 published Financial Ombudsman decisions. 32% of them went the complainant's way.

At a glance

Decisions published49
Upheld14
Partially upheld3
Not upheld32
Uphold rate32%
Last 30 days11
Last 12 months31
First decision2016-01-11T00:00:00+00:00
Most recent2026-06-15T00:00:00+00:00

Most common claim types

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Goods and services under S7523921244%
2Irresponsible lending20020%
3Account administration errors10010%
4GAP / warranty insurance mis-selling10010%
5Mortgage administration / arrears handling1100100%

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Motor finance (PCP / HP)381322337%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-64274582026-06-15T00:00:00+00:00Blue Motor Finance Limitedhire purchase agreementNot upheld
DRN-62847752026-06-12T00:00:00+00:00Blue Motor Finance Limitedhire purchase agreement (motor vehicle)Not upheld
DRN-63897092026-06-10T00:00:00+00:00Blue Motor Finance Limitedhire-purchase agreement (motor finance)Upheld
DRN-63421882026-06-09T00:00:00+00:00Blue Motor Finance Limitedhire purchase agreementUpheld
DRN-63529962026-06-09T00:00:00+00:00Blue Motor Finance Limitedhire purchase agreementUpheld
DRN-64130102026-06-08T00:00:00+00:00BLUE MOTOR FINANCE LIMITEDhire purchase agreementNot upheld
DRN-61043462026-06-08T00:00:00+00:00BLUE MOTOR FINANCE LIMITEDhire purchase agreement (car finance)Not upheld
DRN-62123312026-06-08T00:00:00+00:00BLUE MOTOR FINANCE LIMITEDhire purchase agreementNot upheld