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Black Horse Limited trading as Jaguar Financial Services (JFS): Ombudsman complaint record

1 published Financial Ombudsman decisions. 100% of them went the complainant's way.

At a glance

Decisions published1
Upheld1
Partially upheld0
Not upheld0
Uphold rate100%
Last 30 days1
Last 12 months1
First decision2026-06-25T00:00:00+00:00
Most recent2026-06-25T00:00:00+00:00

Most common claim types

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Service failures generally1100100%

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Motor finance (PCP / HP)1100100%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-64539762026-06-25T00:00:00+00:00Black Horse Limited trading as Jaguar Financial Services (JFS)hire purchase agreementUpheld