Veste

Black Horse Limited trading as Jaguar Financial Services: Ombudsman complaint record

2 published Financial Ombudsman decisions. 50% of them went the complainant's way.

At a glance

Decisions published2
Upheld1
Partially upheld0
Not upheld1
Uphold rate50%
Last 30 days1
Last 12 months2
First decision2026-05-06T00:00:00+00:00
Most recent2026-06-05T00:00:00+00:00

Most common claim types

No decisions in this period.

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Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Motor finance (PCP / HP)210150%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-63896062026-06-05T00:00:00+00:00Black Horse Limited trading as Jaguar Financial Servicespersonal contract purchase (PCP) agreementUpheld
DRN-60740742026-05-06T00:00:00+00:00Black Horse Limited trading as Jaguar Financial Servicesmotor finance (Personal Contract Purchase)Not upheld