All claim types for Billing Finance Ltd
10 claim types appearing in Ombudsman decisions involving Billing Finance Ltd.
All claim types for Billing Finance Ltd
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Goods and services under S75 | 55 | 20 | 2 | 33 | 38% |
| 2 | Irresponsible lending | 18 | 4 | 0 | 14 | 22% |
| 3 | Mortgage administration / arrears handling | 3 | 0 | 0 | 3 | 0% |
| 4 | Account administration errors | 2 | 0 | 0 | 2 | 0% |
| 5 | Credit file / adverse marker disputes | 2 | 0 | 0 | 2 | 0% |
| 6 | Card / payment disputes | 1 | 1 | 0 | 0 | 100% |
| 7 | Other regulated complaint | 1 | 0 | 0 | 1 | 0% |
| 8 | PCP / HP mis-selling | 1 | 0 | 0 | 1 | 0% |
| 9 | Account closure without notice | 1 | 0 | 0 | 1 | 0% |
| 10 | Travel / life insurance claim disputes | 1 | 1 | 0 | 0 | 100% |