Veste

Billing Finance Limited: Ombudsman complaint record

33 published Financial Ombudsman decisions. 20% of them went the complainant's way.

At a glance

Decisions published33
Upheld6
Partially upheld1
Not upheld26
Uphold rate20%
Last 30 days3
Last 12 months15
First decision2023-11-03T00:00:00+00:00
Most recent2026-05-27T00:00:00+00:00

Most common claim types

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Goods and services under S751331927%
2Irresponsible lending1120918%
3Credit file / adverse marker disputes10010%
4Mortgage administration / arrears handling10010%
5Other regulated complaint10010%
6PCP / HP mis-selling10010%

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Motor finance (PCP / HP)32512617%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-63792912026-05-27T00:00:00+00:00Billing Finance Limitedhire-purchase agreementNot upheld
DRN-63699182026-05-26T00:00:00+00:00Billing Finance Limitedhire-purchase agreementNot upheld
DRN-62480762026-05-21T00:00:00+00:00Billing Finance Limitedhire purchase agreementNot upheld
DRN-62446832026-04-17T00:00:00+00:00Billing Finance Limitedcar finance (regulated credit agreement)Not upheld
DRN-61877102026-03-30T00:00:00+00:00Billing Finance Limitedhire purchase agreementNot upheld
DRN-61118252026-03-20T00:00:00+00:00Billing Finance Limitedhire purchase agreement (car finance)Not upheld
DRN-61476452026-03-17T00:00:00+00:00Billing Finance Limitedhire purchase agreementUpheld
DRN-60241392026-02-02T00:00:00+00:00Billing Finance Limitedhire purchase agreementNot upheld