All claim types for Bastion Insurance Co. Ltd
9 claim types appearing in Ombudsman decisions involving Bastion Insurance Co. Ltd.
All claim types for Bastion Insurance Co. Ltd
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Home insurance claim disputes | 23 | 15 | 2 | 6 | 70% |
| 2 | Travel / life insurance claim disputes | 14 | 9 | 2 | 3 | 71% |
| 3 | Motor insurance, claim handling | 11 | 9 | 2 | 0 | 91% |
| 4 | Service failures generally | 9 | 5 | 1 | 3 | 61% |
| 5 | Other regulated complaint | 6 | 2 | 2 | 2 | 50% |
| 6 | Motor insurance, total loss valuation | 4 | 3 | 0 | 1 | 75% |
| 7 | Account administration errors | 2 | 2 | 0 | 0 | 100% |
| 8 | GAP / warranty insurance mis-selling | 1 | 0 | 0 | 1 | 0% |
| 9 | General financial advice | 1 | 1 | 0 | 0 | 100% |