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Barclays Bank UK PLC trading as Tesco Bank: Ombudsman complaint record

66 published Financial Ombudsman decisions. 11% of them went the complainant's way.

At a glance

Decisions published66
Upheld6
Partially upheld2
Not upheld58
Uphold rate11%
Last 30 days30
Last 12 months66
First decision2026-04-01T00:00:00+00:00
Most recent2026-06-15T00:00:00+00:00

Most common claim types

No decisions in this period.

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Credit card53514710%
2Personal loan12111012%
3Current account10010%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-64172442026-06-15T00:00:00+00:00Barclays Bank UK PLC (trading as Tesco Bank)credit cardNot upheld
DRN-61113302026-06-15T00:00:00+00:00Barclays Bank UK PLC trading as Tesco Bankcredit cardNot upheld
DRN-64280152026-06-15T00:00:00+00:00Barclays Bank UK Plc trading as Tesco Bankcredit cardNot upheld
DRN-63862482026-06-15T00:00:00+00:00Barclays Bank UK PLC (trading as Tesco Bank)personal loanNot upheld
DRN-64250672026-06-12T00:00:00+00:00Barclays Bank UK PLC trading as Tesco Bankcredit cardNot upheld
DRN-61593262026-06-12T00:00:00+00:00Barclays Bank UK PLC trading as Tesco Bankpersonal loanNot upheld
DRN-63487402026-06-11T00:00:00+00:00Barclays Bank UK PLC trading as Tesco Bankcredit cardNot upheld
DRN-63190482026-06-09T00:00:00+00:00Barclays Bank UK PLC (trading as Tesco Bank)personal loanNot upheld