All products for Bank of Scotland plc trading as Halifax
8 products appearing in Ombudsman decisions involving Bank of Scotland plc trading as Halifax.
All products for Bank of Scotland plc trading as Halifax
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Current account | 78 | 5 | 5 | 68 | 10% |
| 2 | Credit card | 19 | 1 | 1 | 17 | 8% |
| 3 | Mortgage | 18 | 1 | 3 | 14 | 14% |
| 4 | Overdraft | 15 | 0 | 2 | 13 | 7% |
| 5 | Personal loan | 5 | 0 | 0 | 5 | 0% |
| 6 | Savings / ISA | 4 | 0 | 0 | 4 | 0% |
| 7 | Motor finance (PCP / HP) | 2 | 0 | 0 | 2 | 0% |
| 8 | Packaged bank account | 1 | 0 | 0 | 1 | 0% |