All claim types for AXA Insurance Designated Activity Company
9 claim types appearing in Ombudsman decisions involving AXA Insurance Designated Activity Company.
All claim types for AXA Insurance Designated Activity Company
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Home insurance claim disputes | 12 | 2 | 2 | 8 | 25% |
| 2 | Motor insurance, claim handling | 10 | 0 | 2 | 8 | 10% |
| 3 | Motor insurance, total loss valuation | 6 | 1 | 0 | 5 | 17% |
| 4 | Travel / life insurance claim disputes | 4 | 1 | 0 | 3 | 25% |
| 5 | Other regulated complaint | 4 | 0 | 2 | 2 | 25% |
| 6 | Service failures generally | 2 | 0 | 2 | 0 | 50% |
| 7 | GAP / warranty insurance mis-selling | 1 | 0 | 0 | 1 | 0% |
| 8 | Credit file / adverse marker disputes | 1 | 0 | 0 | 1 | 0% |
| 9 | Mortgage advice complaints | 1 | 0 | 0 | 1 | 0% |