Avon Insurance Plc: Ombudsman complaint record
34 published Financial Ombudsman decisions. 3% of them went the complainant's way.
At a glance
| Decisions published | 34 |
|---|---|
| Upheld | 1 |
| Partially upheld | 0 |
| Not upheld | 33 |
| Uphold rate | 3% |
| Last 30 days | 1 |
| Last 12 months | 1 |
| First decision | 2013-07-26T00:00:00+00:00 |
| Most recent | 2026-06-01T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Unknown / needs review | 11 | 0 | 0 | 11 | 0% |
| 2 | Travel / life insurance claim disputes | 6 | 0 | 0 | 6 | 0% |
| 3 | Home insurance claim disputes | 4 | 0 | 0 | 4 | 0% |
| 4 | Other regulated complaint | 4 | 0 | 0 | 4 | 0% |
| 5 | PPI mis-selling | 4 | 0 | 0 | 4 | 0% |
| 6 | GAP / warranty insurance mis-selling | 1 | 0 | 0 | 1 | 0% |
| 7 | Fraud reimbursement (APP scams) | 1 | 0 | 0 | 1 | 0% |
| 8 | Account administration errors | 1 | 0 | 0 | 1 | 0% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Other regulated product | 33 | 0 | 0 | 33 | 0% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6382367 | 2026-06-01T00:00:00+00:00 | Avon Insurance Plc | insurance | Not upheld |
| DRN-4118559 | 2023-05-19T00:00:00+00:00 | Avon Insurance Plc | insurance | Not upheld |
| DRN-2834697 | 2021-06-18T00:00:00+00:00 | Avon Insurance Plc | insurance | Not upheld |
| DRN-1774618 | 2021-02-12T00:00:00+00:00 | Avon Insurance Plc | insurance | Not upheld |
| DRN-2105547 | 2020-12-09T00:00:00+00:00 | Avon Insurance Plc | insurance | Not upheld |
| DRN-1401312 | 2020-10-01T00:00:00+00:00 | Avon Insurance Plc | insurance | Not upheld |
| DRN-2194022 | 2020-09-22T00:00:00+00:00 | Avon Insurance Plc | insurance | Not upheld |
| DRN-1508519 | 2020-09-02T00:00:00+00:00 | Avon Insurance Plc | insurance | Not upheld |