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AutoProtect (MBI) Ltd: Ombudsman complaint record

5 published Financial Ombudsman decisions. 20% of them went the complainant's way.

At a glance

Decisions published5
Upheld1
Partially upheld0
Not upheld4
Uphold rate20%
Last 30 days1
Last 12 months2
First decision2023-03-17T00:00:00+00:00
Most recent2026-06-05T00:00:00+00:00

Most common claim types

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Account administration errors10010%
2General financial advice1100100%
3Unknown / needs review10010%
4Other regulated complaint10010%

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1GAP / warranty insurance310233%
2Other regulated product20020%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-64113082026-06-05T00:00:00+00:00AutoProtect (MBI) Ltdmotor warrantyNot upheld
DRN-61107002026-01-29T00:00:00+00:00AutoProtect (MBI) LtdinsuranceNot upheld
DRN-43101792023-10-11T00:00:00+00:00AutoProtect (MBI) LtdinsuranceNot upheld
DRN-42030162023-07-04T00:00:00+00:00AutoProtect (MBI) Ltdmechanical breakdown insuranceUpheld
DRN-40206492023-03-17T00:00:00+00:00AutoProtect (MBI) Ltdinsurance - extended warrantyNot upheld