Veste

Astrenska Insurance Limited trading as Collinson Insurance: Ombudsman complaint record

6 published Financial Ombudsman decisions. 17% of them went the complainant's way.

At a glance

Decisions published6
Upheld0
Partially upheld2
Not upheld4
Uphold rate17%
Last 30 days0
Last 12 months6
First decision2026-04-02T00:00:00+00:00
Most recent2026-05-15T00:00:00+00:00

Most common claim types

No decisions in this period.

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Motor insurance201125%
2Other regulated product20020%
3Travel insurance201125%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-60215552026-05-15T00:00:00+00:00Astrenska Insurance Limited trading as Collinson Insurancetravel insuranceNot upheld
DRN-63559082026-05-13T00:00:00+00:00Astrenska Insurance Limited trading as Collinson Insurancemobile phone insuranceNot upheld
DRN-62676132026-05-08T00:00:00+00:00Astrenska Insurance Limited trading as Collinson Insuranceinsurance — breakdown/motor breakdownPartially upheld
DRN-61416712026-05-06T00:00:00+00:00Astrenska Insurance Limited trading as Collinson Insuranceinsurance — roadside assistanceNot upheld
DRN-62073122026-04-17T00:00:00+00:00Astrenska Insurance Limited trading as Collinson Insurancetravel insurancePartially upheld
DRN-58737382026-04-02T00:00:00+00:00Astrenska Insurance Limited trading as Collinson Insurancegadget insuranceNot upheld