Assicurazioni Generali S.p.A UK Branch: Ombudsman complaint record
3 published Financial Ombudsman decisions. 33% of them went the complainant's way.
At a glance
| Decisions published | 3 |
|---|---|
| Upheld | 1 |
| Partially upheld | 0 |
| Not upheld | 2 |
| Uphold rate | 33% |
| Last 30 days | 1 |
| Last 12 months | 3 |
| First decision | 2026-03-26T00:00:00+00:00 |
| Most recent | 2026-06-26T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Home insurance claim disputes | 2 | 1 | 0 | 1 | 50% |
| 2 | Travel / life insurance claim disputes | 1 | 0 | 0 | 1 | 0% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Life / income protection | 3 | 1 | 0 | 2 | 33% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6139845 | 2026-06-26T00:00:00+00:00 | Assicurazioni Generali S.p.A UK Branch | group income protection insurance | Not upheld |
| DRN-6168269 | 2026-03-31T00:00:00+00:00 | Assicurazioni Generali S.p.A UK Branch | insurance — group income protection | Not upheld |
| DRN-6168774 | 2026-03-26T00:00:00+00:00 | Assicurazioni Generali S.p.A UK Branch | insurance - group income protection policy | Upheld |