Ascot Lloyd Limited: Ombudsman complaint record
26 published Financial Ombudsman decisions. 64% of them went the complainant's way.
At a glance
| Decisions published | 26 |
|---|---|
| Upheld | 15 |
| Partially upheld | 3 |
| Not upheld | 8 |
| Uphold rate | 64% |
| Last 30 days | 3 |
| Last 12 months | 22 |
| First decision | 2025-02-28T00:00:00+00:00 |
| Most recent | 2026-06-15T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | General financial advice | 7 | 6 | 1 | 0 | 93% |
| 2 | Pension transfer advice | 7 | 5 | 1 | 1 | 79% |
| 3 | Investment mis-selling | 5 | 2 | 1 | 2 | 50% |
| 4 | Account administration errors | 1 | 0 | 0 | 1 | 0% |
| 5 | Other regulated complaint | 1 | 0 | 0 | 1 | 0% |
| 6 | Service failures generally | 1 | 0 | 0 | 1 | 0% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Pension | 15 | 11 | 2 | 2 | 80% |
| 2 | Investment | 9 | 2 | 1 | 6 | 28% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6337932 | 2026-06-15T00:00:00+00:00 | Ascot Lloyd Limited | investment bond (onshore) | Not upheld |
| DRN-6322803 | 2026-05-27T00:00:00+00:00 | Ascot Lloyd Limited | investment (AIM portfolio) | Upheld |
| DRN-6380581 | 2026-05-22T00:00:00+00:00 | Ascot Lloyd Limited | ISA (Individual Savings Account) - specifically AIM ISA (Alternative Investment Market) | Upheld |
| DRN-5957257 | 2026-04-17T00:00:00+00:00 | Ascot Lloyd Limited | investment advice | Not upheld |
| DRN-5907383 | 2026-03-31T00:00:00+00:00 | Ascot Lloyd Limited | wealth management / investment advice | Not upheld |
| DRN-6253196 | 2026-03-26T00:00:00+00:00 | Ascot Lloyd Limited | trust services | Not upheld |
| DRN-5969723 | 2026-03-16T00:00:00+00:00 | Ascot Lloyd Limited | investment portfolio (SIPP with managed funds) | Not upheld |
| DRN-6023772 | 2026-03-06T00:00:00+00:00 | Ascot Lloyd Limited | pension | Upheld |