Antares Insurance Company Limited: Ombudsman complaint record
7 published Financial Ombudsman decisions. 21% of them went the complainant's way.
At a glance
| Decisions published | 7 |
|---|---|
| Upheld | 1 |
| Partially upheld | 1 |
| Not upheld | 5 |
| Uphold rate | 21% |
| Last 30 days | 2 |
| Last 12 months | 6 |
| First decision | 2025-04-16T00:00:00+00:00 |
| Most recent | 2026-06-10T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Home insurance claim disputes | 3 | 1 | 1 | 1 | 50% |
| 2 | Service failures generally | 1 | 0 | 0 | 1 | 0% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Other regulated product | 7 | 1 | 1 | 5 | 21% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6415905 | 2026-06-10T00:00:00+00:00 | Antares Insurance Company Limited | pet insurance | Not upheld |
| DRN-6059099 | 2026-05-22T00:00:00+00:00 | Antares Insurance Company Limited | pet insurance | Not upheld |
| DRN-5938149 | 2026-04-02T00:00:00+00:00 | Antares Insurance Company Limited | pet insurance | Not upheld |
| DRN-5691036 | 2025-10-09T00:00:00+00:00 | Antares Insurance Company Limited | pet insurance | Partially upheld |
| DRN-5671577 | 2025-09-05T00:00:00+00:00 | Antares Insurance Company Limited | insurance | Not upheld |
| DRN-5703581 | 2025-08-12T00:00:00+00:00 | Antares Insurance Company Limited | horse insurance | Upheld |
| DRN-5343647 | 2025-04-16T00:00:00+00:00 | Antares Insurance Company Limited | pet insurance | Not upheld |