American Express Services Europe Limited (trading as American Express): Ombudsman complaint record
4 published Financial Ombudsman decisions. 0% of them went the complainant's way.
At a glance
| Decisions published | 4 |
|---|---|
| Upheld | 0 |
| Partially upheld | 0 |
| Not upheld | 4 |
| Uphold rate | 0% |
| Last 30 days | 2 |
| Last 12 months | 4 |
| First decision | 2026-04-10T00:00:00+00:00 |
| Most recent | 2026-06-12T00:00:00+00:00 |
Most common claim types
No decisions in this period.
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Credit card | 3 | 0 | 0 | 3 | 0% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6223914 | 2026-06-12T00:00:00+00:00 | American Express Services Europe Limited (trading as American Express) | credit card | Not upheld |
| DRN-6213999 | 2026-06-11T00:00:00+00:00 | American Express Services Europe Limited (trading as American Express) | credit card | Not upheld |
| DRN-5845973 | 2026-04-16T00:00:00+00:00 | American Express Services Europe Limited (trading as American Express) | credit card | Not upheld |
| DRN-6143936 | 2026-04-10T00:00:00+00:00 | American Express Services Europe Limited (trading as American Express) | credit card | Not upheld |