Allied World Assurance Company (Europe) dac: Ombudsman complaint record
34 published Financial Ombudsman decisions. 26% of them went the complainant's way.
At a glance
| Decisions published | 34 |
|---|---|
| Upheld | 7 |
| Partially upheld | 4 |
| Not upheld | 23 |
| Uphold rate | 26% |
| Last 30 days | 0 |
| Last 12 months | 13 |
| First decision | 2021-03-25T00:00:00+00:00 |
| Most recent | 2026-04-21T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Home insurance claim disputes | 20 | 5 | 2 | 13 | 30% |
| 2 | Service failures generally | 4 | 1 | 0 | 3 | 25% |
| 3 | Travel / life insurance claim disputes | 4 | 1 | 0 | 3 | 25% |
| 4 | Motor insurance, claim handling | 3 | 0 | 1 | 2 | 17% |
| 5 | Other regulated complaint | 1 | 0 | 0 | 1 | 0% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Other regulated product | 18 | 4 | 1 | 13 | 25% |
| 2 | Home insurance | 16 | 3 | 3 | 10 | 28% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6298367 | 2026-04-21T00:00:00+00:00 | Allied World Assurance Company (Europe) dac | commercial property insurance | Partially upheld |
| DRN-5934147 | 2026-04-07T00:00:00+00:00 | Allied World Assurance Company (Europe) dac | buildings insurance | Not upheld |
| DRN-6038605 | 2026-03-24T00:00:00+00:00 | Allied World Assurance Company (Europe) dac | insurance | Not upheld |
| DRN-6236744 | 2026-03-23T00:00:00+00:00 | Allied World Assurance Company (Europe) dac | insurance | Partially upheld |
| DRN-6161507 | 2026-03-19T00:00:00+00:00 | Allied World Assurance Company (Europe) dac | buildings insurance | Partially upheld |
| DRN-5941662 | 2026-03-06T00:00:00+00:00 | Allied World Assurance Company (Europe) dac | residential property owners' insurance | Partially upheld |
| DRN-6032076 | 2026-02-27T00:00:00+00:00 | Allied World Assurance Company (Europe) dac | insurance | Not upheld |
| DRN-6128835 | 2026-02-24T00:00:00+00:00 | Allied World Assurance Company (Europe) dac | insurance | Not upheld |