Veste

AJ Bell Securities Limited: Ombudsman complaint record

32 published Financial Ombudsman decisions. 11% of them went the complainant's way.

At a glance

Decisions published32
Upheld3
Partially upheld1
Not upheld28
Uphold rate11%
Last 30 days2
Last 12 months10
First decision2018-09-05T00:00:00+00:00
Most recent2026-05-28T00:00:00+00:00

Most common claim types

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Investment mis-selling15201313%
2Service failures generally610517%
3Other regulated complaint40040%
4Pension transfer advice10010%
5ISA / savings administration10010%
6General financial advice10010%
7Complaints handling failures10010%

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Investment22301914%
2Pension40040%
3Savings / ISA30030%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-63793002026-05-28T00:00:00+00:00AJ Bell Securities Limitedexchange-traded fund (ETF) held within Junior ISA tax-advantaged wrapperNot upheld
DRN-62942322026-05-27T00:00:00+00:00AJ Bell Securities Limitedpension - self-invested personal pension (SIPP)Partially upheld
DRN-62268782026-04-09T00:00:00+00:00AJ Bell Securities Limitedinvestment/share tradingNot upheld
DRN-59727302026-03-31T00:00:00+00:00AJ Bell Securities Limitedinvestment servicesNot upheld
DRN-62028112026-03-27T00:00:00+00:00AJ Bell Securities LimitedSelf-Invested Personal Pension (SIPP) - execution-only dealing accountNot upheld
DRN-57498892026-02-02T00:00:00+00:00AJ Bell Securities Limitedinvestment account / share dealingNot upheld
DRN-60169162025-12-30T00:00:00+00:00AJ Bell Securities LimitedLifetime ISA (LISA)Not upheld
DRN-58396622025-12-05T00:00:00+00:00AJ Bell Securities Limitedinvestment ISA / share dealing accountNot upheld