All claim types for Aioi Nissay Dowa Insurance UK Limited
9 claim types appearing in Ombudsman decisions involving Aioi Nissay Dowa Insurance UK Limited.
All claim types for Aioi Nissay Dowa Insurance UK Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Motor insurance, claim handling | 16 | 2 | 5 | 9 | 28% |
| 2 | Home insurance claim disputes | 10 | 4 | 1 | 5 | 45% |
| 3 | Service failures generally | 9 | 3 | 1 | 5 | 39% |
| 4 | Travel / life insurance claim disputes | 5 | 0 | 0 | 5 | 0% |
| 5 | Motor insurance, total loss valuation | 4 | 3 | 0 | 1 | 75% |
| 6 | Other regulated complaint | 4 | 2 | 0 | 2 | 50% |
| 7 | Account administration errors | 3 | 2 | 1 | 0 | 83% |
| 8 | Credit file / adverse marker disputes | 1 | 0 | 0 | 1 | 0% |
| 9 | Fraud reimbursement (APP scams) | 1 | 0 | 0 | 1 | 0% |