ACORN INSURANCE AND FINANCIAL SERVICES LIMITED: Ombudsman complaint record
3 published Financial Ombudsman decisions. 0% of them went the complainant's way.
At a glance
| Decisions published | 3 |
|---|---|
| Upheld | 0 |
| Partially upheld | 0 |
| Not upheld | 3 |
| Uphold rate | 0% |
| Last 30 days | 0 |
| Last 12 months | 3 |
| First decision | 2026-01-29T00:00:00+00:00 |
| Most recent | 2026-05-05T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Motor insurance, claim handling | 1 | 0 | 0 | 1 | 0% |
| 2 | Service failures generally | 1 | 0 | 0 | 1 | 0% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Motor insurance | 2 | 0 | 0 | 2 | 0% |
| 2 | Other regulated product | 1 | 0 | 0 | 1 | 0% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6055885 | 2026-05-05T00:00:00+00:00 | ACORN INSURANCE AND FINANCIAL SERVICES LIMITED | commercial vehicle insurance | Not upheld |
| DRN-6056162 | 2026-03-26T00:00:00+00:00 | ACORN INSURANCE AND FINANCIAL SERVICES LIMITED | insurance | Not upheld |
| DRN-5892673 | 2026-01-29T00:00:00+00:00 | ACORN INSURANCE AND FINANCIAL SERVICES LIMITED | commercial motor insurance | Not upheld |