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A Shade Greener (Boilers) Llp: Ombudsman complaint record

27 published Financial Ombudsman decisions. 80% of them went the complainant's way.

At a glance

Decisions published27
Upheld20
Partially upheld3
Not upheld4
Uphold rate80%
Last 30 days0
Last 12 months1
First decision2014-09-23T00:00:00+00:00
Most recent2026-04-16T00:00:00+00:00

Most common claim types

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Goods and services under S751081185%
2Service failures generally531170%
3Account administration errors3300100%
4Irresponsible lending2200100%
5Other regulated complaint2200100%
6Home insurance claim disputes10010%
7PCP / HP mis-selling101050%
8GAP / warranty insurance mis-selling1100100%
9Debt collection practices1100100%

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Other regulated product27203480%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-62320992026-04-16T00:00:00+00:00A Shade Greener (Boilers) LLPconditional sale agreement (boiler supply, installation and maintenance)Not upheld
DRN-55423552025-06-02T00:00:00+00:00A Shade Greener (Boilers) Llpboiler supply and installation agreement with maintenance and service packageNot upheld
DRN-50300642024-10-04T00:00:00+00:00A Shade Greener (Boilers) Llpconditional sale agreement (boiler and maintenance contract)Upheld
DRN-45814142024-03-22T00:00:00+00:00A Shade Greener (Boilers) Llpboiler installation and maintenance agreement (conditional sale agreement)Not upheld
DRN-39229642023-02-15T00:00:00+00:00A Shade Greener (Boilers) Llpconsumer credit agreement for boiler supply, installation and maintenance servicesUpheld
DRN-35716832022-09-07T00:00:00+00:00A Shade Greener (Boilers) Llpconditional sale agreement (boiler supply, installation and maintenance)Partially upheld
DRN-36764202022-09-07T00:00:00+00:00A Shade Greener (Boilers) Llpconditional sale agreement (boiler supply and installation)Partially upheld
DRN-34847232022-06-21T00:00:00+00:00A Shade Greener (Boilers) Llpconditional sale agreementUpheld