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247 Home Assist Limited: Ombudsman complaint record

3 published Financial Ombudsman decisions. 33% of them went the complainant's way.

At a glance

Decisions published3
Upheld1
Partially upheld0
Not upheld2
Uphold rate33%
Last 30 days1
Last 12 months1
First decision2024-01-04T00:00:00+00:00
Most recent2026-06-02T00:00:00+00:00

Most common claim types

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Home insurance claim disputes10010%
2Other regulated complaint10010%

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Home insurance310233%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-60197782026-06-02T00:00:00+00:00247 Home Assist Limitedboiler care insuranceUpheld
DRN-45479702024-01-23T00:00:00+00:00247 Home Assist Limitedinsurance — home emergency policyNot upheld
DRN-44630712024-01-04T00:00:00+00:00247 Home Assist Limitedhome emergency insuranceNot upheld