Not upheld: Irresponsible lending complaint against Gain Credit LLC trading as Drafty
Financial Ombudsman decision DRN-6420725 of 2026-06-17T00:00:00+00:00. Irresponsible lending complaint against Gain Credit LLC trading as Drafty. Outcome: Not upheld.
Decision detail
| Reference | DRN-6420725 |
|---|---|
| Decision date | 2026-06-17T00:00:00+00:00 |
| Firm | Gain Credit LLC trading as Drafty |
| Product | Other regulated product |
| Claim type | Irresponsible lending |
| Outcome | Not upheld |
| Remedy | None - complaint not upheld |
Summary
Mr W complained that Gain Credit LLC trading as Drafty irresponsibly provided him with £200 credit in August 2022. Drafty conducted a credit check showing no defaults or delinquent accounts and an affordability assessment based on Mr W's declared income of £1,306 monthly and expenses of £775 (adjusted to £1,022). The ombudsman found the checks were reasonable and proportionate for the credit limit offered, and that nothing in the information gathered suggested Mr W would be unable to sustainably repay the loan. The complaint was not upheld.
The Ombudsman's reasoning
The ombudsman found that Drafty's checks were reasonable and proportionate given the £200 credit limit. The credit check showed no concerning information, Mr W's income exceeded his expenses even after Drafty's upward adjustment, and there was nothing to suggest Mr W would be unable to sustainably repay the loan. The ombudsman rejected the argument that further checks should have been undertaken and noted that periodic reviews supported affordability.
How this compares
| Group | Decisions | Uphold rate |
|---|---|---|
| Gain Credit LLC trading as Drafty, all decisions | 16 | 6% |
| Irresponsible lending, all decisions | 30,675 | 37% |
| Other regulated product, all decisions | 47,449 | 30% |
Source
Read the original decision on the Financial Ombudsman Service website